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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Harley Rigsby

November 6, 2026

5 out of 5 rating by Harley Rigsby
"Nick was amazing! Super friendly and made the process getting homeowners insurance so smooth, as well as bundling auto. Will definitely recommend to anyone around!"
We responded:
"Thank you so much for the review, Harley! We are lucky to have Nick with us helping customers like you with their home and auto insurance. We always welcome a referral so we can provide that same service to everyone else reach out anytime!"
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Artemis

November 1, 2026

5 out of 5 rating by Artemis
"I love this place!

Jake, Josh, and Kamryn are awesome agents. I spoke to Josh and Kamryn and they were so helpful reinstating my car and renters insurance. I dislike insurance as a whole, but getting it set up here was truly a pleasure.

Kamryn spent a lot of time on the phone with me going over all my questions about discounts and how to get the best rate. She wasn't trying to upsell me and gave me all of the options so I could make the best choice for myself.

I love having a local team instead of having to call a 1-800 number. They are very easy to reach by text which is how I prefer to communicate.

I was able to ask my questions, get my policies set up, and then my documents were emailed and on the website immediately. It was so easy.

I'd highly recommend them for your insurance needs even if you don't live in Portsmouth. By going here you can have a caring, professional, and honest team to help you with your insurance needs! It gives me peace of mind knowing I have a local team to contact if I get in a wreck or need to make a claim. My insurance is so cheap too!

Thank you so much! 🌉😊🌌💐"
We responded:
"Thank you so much for your kind words and review of our insurance services at my office! My team and I really do care about getting you the plan that is right for you. We believe the local office still plays a major role in helping customers in this tech era. Please reach out anytime you need something. "
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Kali Martin

October 30, 2026

5 out of 5 rating by Kali Martin
"Super quick, easy, and convenient! Great pricing and great deal. Super sweet worker! They look out for you like family! They only want your best interest! 10/10 recommendation. Staff is truly the best."
We responded:
"Thank you for the review, Kali! We truly do care about our customers! Please reach out anytime you need anything."
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Trudy Blair

October 16, 2026

5 out of 5 rating by Trudy Blair
"I have been with State Farm ( Jake Sulzer) many years. It's very easy to talk to a real person and not the auto bot. Staff is very friendly, knowledgeable, straightforward, and genuinely want to help. I got my quote, payment, and policy started with no problem. I highly recommend!"
We responded:
"Thank you for the review of our insurance services, Trudy! We are happy to be able to provide the live person service when so many other companies are going to bots. Reach out anytime you need anything!"
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Thomas Bryan

October 13, 2026

5 out of 5 rating by Thomas Bryan
"Just call and tell them what you need and they take Care of it."
We responded:
"Thank you for the review, Thomas! We are here to help with your insurance needs anytime! Don’t hesitate to reach out. "
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Whitney Folsom

October 1, 2026

5 out of 5 rating by Whitney Folsom
"Jake Sulzer was incredibly helpful in turning a not so great situation into a huge relief and the best possible outcome to make sure we had the coverage we needed. His communication, follow up, and due diligence to make sure we were taken care of went above and beyond, which took me from “I will never be with State Farm again” to staying put just because one person cared!"
We responded:
"Thank you for the review, Whitney! It was my pleasure to help. Helping my customers is a top priority of mine. Don’t hesitate any time you have an issue with your insurance to reach out! "
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Christian Scarberry

September 28, 2026

5 out of 5 rating by Christian Scarberry
"This company was very professional but also had a very relaxed environment. They do their best to help you get exactly what you need. Even when unforeseen events occur they reach out to notify you so you aren't caught off guard and disappointed. I would absolutely recommend them to friends and family."
We responded:
"Thank you for the review of our insurance services, Christian! We all enjoy the environment we have here and glad you get to be part of it. Please reach out anytime you need anything for you insurance needs."
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kayla cook

September 20, 2026

5 out of 5 rating by kayla cook
"My experience was amazing they were willing to help me by working around my availability stayed in contact with me through the process! I have to say they went above and beyond. I would recommend this office to anyone and give them a 10 out of 10"
We responded:
"Thank you so much for the review of our vehicle insurance , Kayla. We strive for excellence here at the office. Reach out anytime you need something. "
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Diana U

September 15, 2026

5 out of 5 rating by Diana U
"The people in this office have been phenomenal for decades, now! They are always ready to explain, research, and assist with any customer service needs. In addition they are very active in the community, making themselves part of the village."
We responded:
"Thank you so much for the review of our vehicle and life insurance, Diana! We are lucky to have you as a customer. Please reach out whenever you need something"
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Ashley Hardin

August 28, 2026

5 out of 5 rating by Ashley Hardin
"I had a great experience working with Josh Newman for my vehicle insurance. He was extremely helpful, knowledgeable, and made the whole process simple and stress-free. Josh took the time to answer all of my questions and made sure I understood my coverage and options. His customer service was excellent, and I truly appreciate how easy he made everything. I would definitely recommend Josh Newman to anyone looking for reliable and friendly insurance service!"
We responded:
"Thank you so much for the review, Ashley! We are lucky to have Josh on the team! He always makes sure our customers are taken care of for their insurance needs. "
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Angela Brown

August 25, 2026

5 out of 5 rating by Angela Brown
"The staff at Jake Sulzer's office are wonderful to deal with! Kamryn handled everything I needed do quickly and effortless! She was amazing! If you are looking for help with insurance, I highly recommend going to Jake Sulzer!"
We responded:
"Thank you so much for the review on our vehicle insurance, Angela! We are so lucky to have Kamryn on the team! We work hard provide this type of service every day! Reach out anytime!"
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Cory Sanders

August 24, 2026

5 out of 5 rating by Cory Sanders
"Kamryn was absolutely wonderful to work with at State Farm. She was professional, knowledgeable, and took the time to explain everything clearly without making me feel rushed or pressured. She made the whole insurance process simple and stress-free, and I really appreciated how responsive and helpful she was throughout the process. I would definitely recommend Kamryn to anyone looking for an insurance agent who genuinely cares about her customers!"
We responded:
"Thank you so much for the review Cory! We are lucky to have Kamryn on our team. She really cares that customers understand their home and auto policies. Reach out anytime you need anything!"
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Taylor Montgomery

July 16, 2026

5 out of 5 rating by Taylor Montgomery
"Cam was about to get my the lowest rate any company could! She is amazing"
We responded:
"Thank you so much for the review, Taylor! We are lucky to have Kamryn on the team helping people like yourself with their insurance needs. Reach out anytime you need anything."
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Daires Smith

July 9, 2026

5 out of 5 rating by Daires Smith
"Fast and speedy service, got my payment and policy started wit no problem. Professionalism at its finest."
We responded:
"Thank you for the review, Daires! We take professionalism seriously here at the office. Please reach out anytime you need anything. "
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Donavin Hendricks

July 3, 2026

5 out of 5 rating by Donavin Hendricks
"Awesome and helpful people! Couldn’t ask for better service"
We responded:
"Thank you for the review, Donavin! The team appreciates the compliments. Reach out anytime!"
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Ronald Lowe

July 2, 2026

5 out of 5 rating by Ronald Lowe
"I've always been taken care of as soon as the office was open. Above and beyond to help me out."
We responded:
"Thank you for the review Ronald! It is always a place to help with your car insurance needs. Please reach out anytime you need anything!"
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Brad Cole

July 2, 2026

5 out of 5 rating by Brad Cole
"Kamryn is a rock star! She will match you with the right coverages for the best price!"
We responded:
"Thank you for the review, Brad! We are lucky to have Kamryn on our team! So glad she was able to get you the right price and coverage on your motorcycle, home and vehicle insurance. Reach out any time!"
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Tabatha Mack

June 19, 2026

5 out of 5 rating by Tabatha Mack
"Kamryn was great to help, answer questions and get my new policies set up."
We responded:
"Thank you so much for the review, Tabatha. We are lucky to have Kamryn on our team. I’m glad to hear she got you set up with your new policies. Reach out anytime you need something."
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Brittany Russell

June 15, 2026

5 out of 5 rating by Brittany Russell
"Friendly staff and got everything taken care of fast"
We responded:
"Thank you so much for the google review Brittany! Glad I was able to get those changes done quickly for you. Reach out anytime!"
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Mary Virgin

June 4, 2026

5 out of 5 rating by Mary Virgin
"Kamryn was amazing! Everything was super easy. She explained everything i had questions about. Great experience. Easy quick setup! Thank you!"
We responded:
"Thank you for the google review Mary! We are lucky to have Kamryn on the team. I’m glad she was able to make your car insurance quick and easy. "
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Josh Kidd

May 27, 2026

5 out of 5 rating by Josh Kidd
"Saved me over $60 on insurance; great decision"
We responded:
"We always here to help people get the best deal on their insurance. Thanks for the review Josh! Spread the word to friends and family."
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bobbi Lute

May 22, 2026

5 out of 5 rating by bobbi Lute
"Very friendly agents, And great priced insurance for my whole family!"
We responded:
"Thank you so much for the review, Bobbi! I am happy to hear you got to experience the atmosphere we have created in our office. Please reach out anytime! "
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Sami Webster

May 22, 2026

5 out of 5 rating by Sami Webster
"I have spoke directly to Jake and Josh when I have had insurance questions. Both are so easy to work with and quickly help with anything I have had questions about. I never have to worry when calling for help. 10/10 recommend this office and any of their staff!"
We responded:
"Thank you so much for the review, Sami. Josh, the team and I strive to make your insurance needs simple and easy. Reach out anytime!"
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mary grant

May 19, 2026

5 out of 5 rating by mary grant
"Kamryn with Jake Sulzer State Farm insurance was very courteous and very very prompt on getting the quotes I needed. The best part was IT WAS AFFORDABLE!!!! I was able to insure my home as well as 2 life insurance policies out with 4 riders. I highly recommend State Farm insurance and they are local so you could stop by anytime"
We responded:
"Thank you so much for the google review, Mary! I’m so happy Kamryn was able to help you with your home and life insurance. We are lucky to have her as part of our team. "
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Isaiah Mullen

May 15, 2026

1 out of 5 rating by Isaiah Mullen
"I’m giving this Business 1 Stars for a Reason.
I’ve been with them now for about 6 months. My Car Insurance was Cancelled by the company that they referred me too, the Company Gainsco refuses to give me an option to Reinstate it even though I have the money. They tell me I have to go through my Agent to make my Payment, they are Closed until Monday 9am so I don’t have Insurance all weekend and can’t Drive now. I Hope they Enjoy their weekend of Fun and Luxury, while I understand they work all week and deserve time off. There should be a way to pay it when they are Closed, I Usually don’t complain but I’m so upset with this situation. State Farm or Gainsco nether one cares about my needs or will take my Complaint about this issue.

I Wish I could give a Good Review but I can’t at this time."